Welcome to Monarch Bus and Limo (“Company,” “we,” “our,” or “us”). By using our website https://monarchbusandlimo.com, booking our services, or engaging with us through SMS/MMS, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Services
- Our transportation services are available to individuals and businesses who agree to these Terms.
- You agree to provide accurate, current, and complete information when booking or contacting us.
- Services are subject to availability, weather, traffic, and other conditions beyond our control.
2. Reservations & Payments
- All bookings must be confirmed with valid contact information.
- Payment terms, deposits, and fees will be disclosed at the time of booking.
- We reserve the right to cancel or refuse service in cases of incomplete payment, misuse, or fraudulent activity.
3. Cancellations & Refunds
- Cancellations must be made within the timeframe specified at booking.
- Refund eligibility depends on the service type and notice given.
- Late cancellations or no-shows may result in forfeited deposits or full charges.
4. SMS/MMS Communications
By providing your phone number, you consent to receive SMS/MMS communications from Monarch Bus and Limo regarding reservations, updates, and promotional offers.
- Program Name: Monarch Bus and Limo Alerts
- Program Description: Upon opting in, you may receive booking confirmations, service reminders, promotional offers, and important company updates.
- Opt-Out: You may cancel the SMS service at any time by texting STOP. After sending “STOP,” you will receive a confirmation message. Following this, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.
- Help: If you experience issues, reply HELP or contact us at sales@monarchbusandlimo.com or 202-664-8454.
- Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
- Message & Data Rates: Standard message and data rates may apply. Message frequency may vary. For questions about your text or data plan, contact your wireless provider.
- Privacy: For privacy-related inquiries, please see our Privacy Policy: https://monarchbusandlimo.com/privacy-policy.
5. Liability Disclaimer
- Monarch Bus and Limo is not responsible for delays caused by traffic, weather, accidents, or circumstances beyond our control.
- We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
- Passengers are responsible for their personal belongings. We are not liable for lost, damaged, or stolen items.
6. User Responsibilities
- Passengers must behave respectfully and follow driver instructions.
- Any damage caused to vehicles by passengers may result in additional charges.
- Illegal activity, smoking, or disruptive behavior inside vehicles is strictly prohibited.
7. Intellectual Property
All content on https://monarchbusandlimo.com is the property of Monarch Bus and Limo and may not be copied, reproduced, or used without prior written consent.
8. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Virginia, USA.
9. Updates to Terms
We may update these Terms & Conditions periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
For questions about these Terms & Conditions, please contact us:
Monarch Bus and Limo
📧 Email: sales@monarchbusandlimo.com
📞 Phone: 202-664-8454
🌐 Website: https://monarchbusandlimo.com
