Monarch Bus and Limo is committed to making our website and services accessible to everyone, including guests with disabilities.
Effective date: June 2026
Our Commitment
We believe luxury travel should be welcoming to all. We are committed to providing a website and a booking experience that people of all abilities can use with ease and dignity. We are working to conform to the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA, which are widely recognized standards for making digital content accessible to people with a broad range of disabilities.
Measures We Take
To support accessibility, we take steps that include the following:
- Designing pages with clear structure, headings, and readable text.
- Aiming for sufficient color contrast between text and backgrounds.
- Providing text alternatives for meaningful images where possible.
- Supporting keyboard navigation through interactive elements.
- Testing our website as part of our ongoing review and improvement.
- Considering accessibility when we add new features and content.
Known Limitations
Despite our efforts, some areas of our website may not yet be fully accessible. Content provided by outside parties, embedded maps, and certain interactive features may not always meet our standards. We treat accessibility as an ongoing effort and continue to identify and address barriers as we find them. If you encounter a part of our site that is difficult to use, we want to hear from you.
Accessible Booking by Phone
If any part of the online booking process is difficult for you to use, our team is glad to help. You can make a reservation, ask questions, and arrange any accommodations directly by phone at (202) 664-8454. We are happy to assist you in completing your booking in the way that works best for you.
Requesting Accommodations
If you need a specific accommodation for your travel or to access information on our website, please let us know in advance and we will do our best to assist. The earlier you tell us, the more fully we can prepare to meet your needs.
Feedback and Reporting a Barrier
We welcome your feedback on the accessibility of our website and services. If you experience any difficulty or come across a barrier, please tell us so we can address it. When you contact us, it helps to describe the issue, the page or feature involved, and the device or browser you were using.
- Email: legal@monarchbusandlimo.com
- Phone: (202) 664-8454
- Mail: Monarch Bus and Limo, Haymarket, VA 20169
We aim to respond to accessibility feedback promptly and to keep improving the experience for all of our guests.